Why Rats Keep Entering Your House in Malaysia — The Entry Points Most People Miss

4.9 · 600+ Google reviewsBy Yusof Izzat, Lead Pest Control Technician  ·  Updated 6 June 2026  ·  10 min read
A single round hole in a brick wall — the kind of opening a rat only needs to be the size of a 20-sen coin to use
Photo by Pexels

Rats keep entering Malaysian houses because a roof rat only needs an opening the size of a 20-sen coin — roughly 12 mm — to squeeze through, and the average Malaysian terrace house has between 6 and 9 of them. The ones people miss aren’t hidden; they’re the ones that look too tidy or too official to be a door: the uncapped drainage hole behind the kitchen wet area, the air-con condensate pipe through the gable wall, the cable conduit running into the meter box, the gap behind a built-in kitchen cabinet, and the back-bathroom floor trap that has been dry for weeks because nobody flushes it. Block one and the rat takes the next. The fix is finding all nine on the same day.

Why Sealing One Hole Never Works

A rat does not commute. It runs the same path night after night because the path works. That path almost always has at least two access points to the outside — one main entry and one or two backups it uses when the main one is wet, busy, or has a torch shining on it. Block the visible one without finding the others and you’ve moved the rat to the second-favourite hole. The noise sounds quieter for a fortnight and then comes back.

This is why “I sealed the gap behind the fridge and the rat is still here” is the most common follow-up call we get. The gap behind the fridge was where you saw the rat. The corridor it was using ran from the back drain, through the wet-kitchen wall, behind the cabinets, and out at the fridge. Closing one end leaves four metres of pipe chase still wide open.

Ground-Level Entry Points (Norway Rats)

A rusty drain pipe set into a weathered exterior wall — the kind of unsealed penetration that lets Norway rats walk in from the drain
Photo by Pexels

The Norway rat (Rattus norvegicus) lives in your drains and back lane, not your ceiling. It’s the bigger of the three urban Malaysian rats — 300 to 500 grams — and it climbs poorly but swims well. Its entry points are at ground level:

  • Uncapped drainage holes in the back lane. The brick-lined surface drains running behind Malaysian terrace rows have access points every few houses. When the cement collar around a pipe cracks, the rat walks through. Walk your back lane in daylight and look at the base of every pipe.
  • The bathroom or wet-kitchen floor trap. The water seal in the trap is the only thing between your floor and the building’s waste line. In a guest bathroom that nobody uses, the seal evaporates inside two to three weeks. Pour a cup of water down every floor trap weekly.
  • Sink U-bends and grease traps. Same logic — the U-bend’s water plug dries out if the kitchen is not used. The grease trap in landed houses is usually accessible from outside with a poorly seated lid.
  • The gap under the main door, side door, and store-room door. A 15 mm gap under an external door is normal in older Malaysian terrace houses. A Norway rat passes through it without slowing down. Add a metal sweep strip.

Wall-Level Entry Points (All Three Species)

Wires passing through unsealed holes in a wall — the same kind of cable and conduit penetration rats use to move between outside and inside
Photo by Pexels

The wall-level entry points are where the three species overlap. Anything that passes through the exterior wall — a cable, a pipe, a vent — leaves a gap, and the gap is almost always wider than the thing in the middle of it. The ones we find most often on Malaysian inspections:

  • AC condensate piping. Drilled through the gable wall, sleeved with PVC, and rarely sealed properly. The gap between the sleeve and the brick is often 10 to 20 mm. Roof rats use this constantly.
  • The cable conduit at the meter box. The conduit running from the TNB box into your service riser is wider than the cable inside it. The gap at the wall penetration is a fast lane.
  • Water-pipe penetrations. Inlet pipes from the meter, garden tap stand-pipes, irrigation runs. Anywhere a copper or PVC pipe pokes through a wall, the original drill hole is larger than the pipe.
  • The wet-kitchen extractor hood vent. The flexible ducting from your hood to the external grille rarely fills the wall hole completely, and the external grille is often plastic with louvre vanes a rat can push through.

Roof-Level Entry Points (Roof Rats and Asian House Rats)

Climbing species — the roof rat (Rattus rattus) and the Asian house rat (Rattus tanezumi) — get in high. They scale a brick wall easily and squeeze through anything that isn’t fully closed:

  • The eave gap. The triangular gap where the roof tile meets the gable wall is the number-one entry route in Malaysian terrace houses. It often runs the full length of the eave.
  • Broken or shifted roof tiles after monsoon. Heavy rain plus old battens equals slipped tiles. A 30 mm gap appears and you don’t notice until you hear running.
  • The roof manhole cover. Old timber covers get chewed at the edges. A new 20 mm gap from a chewed edge becomes a permanent door.

If the noise you’re hearing is up high and at night, you’re dealing with the climbers. The ceiling-rats sound ID guide has the full pattern, but for the entry-points purpose the rule is simple: every external opening above 2 metres should be inspected and either covered with hardware cloth or sealed.

The Indoor Entry Points People Never Check

Some entry points are inside the house — gaps the rat uses to move between rooms or between the wall cavity and your living space. They’re not where the rat got into the building, but they’re where the rat appears, and people assume the appearance point is the entry point.

  • The void behind built-in kitchen cabinets. Whatever was behind the wall before the carpenter built the cabinets is still there. Usually a service riser, sometimes a settled gap to the wet kitchen. The void is dark, undisturbed, and warm — a textbook harbourage.
  • The gap behind the fridge and oven. Pulled forward once during installation, never moved again. Cable glands behind them go through the wall to the meter box.
  • Above the wet-kitchen ceiling. Many Malaysian wet kitchens have a separate plasterboard ceiling lower than the main roof, with a dead void above. Rats love it.
  • The kitchen door frame top-stop. The gap above the kitchen door frame where it meets the lintel is often unsealed in older houses.

A Shah Alam customer kept finding droppings under the kitchen sink, even after sealing the back door gap and the floor trap. Inspection day, we pulled the side cabinet off the wall. Behind it was a 40 mm gap into the service riser the original developer had never closed. Steel wool, cement filler, and a sheet of hardware cloth across the back of the cabinet before it went back on. No droppings since. Cost to fix was lower than the price of the cabinet to take down and put back.

— Job notes, Nomobug field team

How to Seal Properly (and What Doesn’t Work)

Rats can chew. They can chew through soft sealants, plastic vents, foam-only fillers, and timber that has gone soft from damp. They struggle with steel, hardened cement, and welded wire mesh. The seal that lasts uses at least two of those, layered:

  1. Steel wool packed deep into the gap. Stainless if you can get it, galvanised if not. Fill the cavity, don’t just plug the opening.
  2. Marine-grade silicone or cement filler over the steel wool. Smooth and seal the visible face so nothing has a chewing edge to start on.
  3. Hardware cloth (welded wire mesh) for larger openings. 19-gauge / 6 mm aperture, cut larger than the opening, screwed or cement-anchored on all four sides.
  4. Door sweeps and threshold strips at floor level. Metal-backed, not plastic-only. Brushed nylon by itself does not last.

What does not work, and what we get called back for. Expanding foam alone (gets chewed in days), plastic mesh, sponge or rubber gap fillers, ordinary silicone without backing, electrical tape around a chewed cable. None of these survive a determined rat.

Why Sealing Order Matters: Bait First, Seal Second

The biggest mistake DIYers make is sealing before baiting. If there is an active colony inside and you close the front door, the rats now die inside the wall cavity. You spend two to three weeks living with a smell you cannot ventilate. The correct order:

  1. Inspect and map. Walk the perimeter and the interior. Photograph every gap above 12 mm.
  2. Bait the active corridors. Tamper-resistant bait stations at the high-traffic entry points outside, snap traps inside where bait is unsafe (children, pets).
  3. Wait 7 to 10 days. Confirm no fresh droppings, no new noise, no untouched bait.
  4. Seal everything on the same day. All nine categories above, in one pass.

This is the order Nomobug’s rat treatment runs on, and it’s the order to follow if you are DIYing it.

Indicative pricing in KL and Selangor for a typical 2-storey terrace rat seal-up and treatment job:

ServiceTypical market priceWhat you get
1-visit rat treatmentRM330 – RM550Inspection, bait stations at known entry points, no return visit
3 visits within 14 days with warrantyRM550 – RM800Initial treatment plus 2 return visits, warranty on recurrence
Perimeter entry-point seal-upRM250 – RM700Hardware cloth + steel wool + sealant on all confirmed entry points
For reference: Nomobug’s general pest control with rat treatment starts at RM299 for a 1-visit service and RM499 for the 3-visit 14-day plan with warranty — consistently around 10% below the typical market range. See full general pest control pricing.

Plugged one hole and the rats are still here?

Free entry-point inspection. No deposit, no obligation. Rat treatment from RM299.

Send us a WhatsApp with a photo of the holes you’ve found so far. We’ll tell you what’s likely missing. Same-day reply Mon–Sat.

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When NOT to Call a Pest Control Company

Most companies will book you the moment you say “rat.” We’d rather you keep the money if you don’t need us. Save the call if:

  • You’ve heard noise once or twice, found no droppings, and there’s a single obvious gap. Plug it with steel wool and silicone and monitor for two weeks.
  • The “entry” is a tenant-side issue your landlord is contractually responsible for (external structural seals on a rented condo, common-area drains in a managed building). Raise it in writing with the landlord or JMB first.
  • You moved in last week and there is no current evidence of activity. Walk the perimeter, close the obvious openings, and recheck in a month.

Call a professional when you have droppings in more than one room, noise in more than one part of the house, or you have already plugged the visible hole and the activity returned. At that scale you have multiple corridors and the trial-and-error round you’re about to start is slower than a proper inspection. The Ministry of Health publishes the public guidance on leptospirosis if you want the disease-risk context. For wider reading: how to tell if it’s rats in your ceiling, the how to choose a pest control company checklist, and area pages such as pest control Shah Alam and pest control Petaling Jaya.

CUSTOMER REVIEWS

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Based on 621 reviews
Raja Rethnam profile picture
Raja Rethnam
3 months ago
Hi, i WhatsApp for assistance, Great, trying to help effectively ,tq👍
nur hidayah Yusoff profile picture
nur hidayah Yusoff
3 months ago
Hafiz’s service was excellent, efficient, and well-organized, covering every critical location from the kitchen, toilet, bedroom, and living room. He explained the function of gel bait and Provcta.
I’m giving him a 5-star rating.

Overall, from the last two visits, I found many spots/nests. The gel bait and Provcta were very impressive. The effect was very noticeable; the cockroaches were no longer visible in the kitchen. There were fewer in the living room. Today was my last visit for baiting and spraying. Hopefully, there will be no more cockroaches after this, God willing.

Highly recommended!
Nurul Najihah profile picture
Nurul Najihah
4 months ago
Best service. From the many cockroaches, now it has reduced and is cockroach-free. All the staff are nice and efficient
Iffah Ahmad profile picture
Iffah Ahmad
4 months ago
Good explanation from Encik Izzat… Clear and satisfied with the service provided.
UPDATE REVIEW:

Nomobug has just completed their second service at my home, and once again I’m extremely impressed. They carried out contingency recurring control twice, especially targeting ants and cockroaches, and I really appreciate how they honor their warranty with such professionalism. The overall appointment scheduling and service management were smooth and reliable, which makes me feel very secure and well taken care of.

I’m very satisfied with the results and would highly recommend Nomobug to anyone looking for thorough pest control. Once my current contract finishes, I will definitely be renewing it.

It’s also worth highlighting that the same technician, Faris, has been consistently handling my house. He is punctual, polite, and highly professional. After completing the treatment, he provided a detailed report outlining his findings and preventive actions, even showing me examples of the control measures implemented. This level of transparency and care is rare, and I truly value it.

Overall, Nomobug continues to exceed my expectations—reliable, professional, and trustworthy.

4 MONTHS AGO:

I recently engaged Nomobug Servis Pest Control for a comprehensive treatment targeting cockroaches, ants, rats, common house geckos, and centipedes. They covered both the interior and exterior of my home—including my car—which was a huge plus.

The first service focused on prevention and control, and I was thoroughly impressed. The technician, Faris, was punctual, polite, and highly professional. He took the time to explain each step of the process—from inspection to recommending suitable control measures—and his work was exceptionally clean and tidy.

After completing the treatment, Faris provided a detailed report outlining his findings and the preventive actions taken and even showed me examples of the control measures implemented. I truly appreciated the transparency and care.

Overall, I’m very satisfied with their service and would confidently recommend Nomobug to anyone looking for reliable and thorough pest control.
Ann profile picture
Ann
8 months ago
Appreciate izzat help in clearing the bug.
Izzat handled it efficiently and professionally. Your quick response and technical skills really made the process smooth. Great teamwork and problem-solving!
Roger Banat profile picture
Roger Banat
10 months ago
The staffs are very friendly and helpful. They willing to explain further if any questions I am asking. Highly recommended. Importantly, the cockroaches issue has been resolved.
Isma Dasiuk profile picture
Isma Dasiuk
10 months ago
I’ve come across this company on Facebook and they have responded very promptly and professionally. They keep following up from time to time until I was free to engage their service. I like the persistence. I bought the RM490 package and they came 3 times over the period of 3 months. Now my house has no more cockroaches at all! I am so impressed. Their service is also very atas and staff all friendly and professional. I would recommend anyone looking for pest control service to use this company. This is not a paid ad, I’m really a genuine client who actually did use their service. Please contact me on my Google account if you need to ask more questions.
Staff named Izzat carries out their duties meticulously
Ilya Suhaidi profile picture
Ilya Suhaidi
1 year ago
The explanation given was good and the process was smooth and thorough too. Highly recommend
Mahsuri Ahmad profile picture
Mahsuri Ahmad
1 year ago
Best service….many advices and suggestions given to overcome cockroach breeding problems.
Almost all places are sprayed.
Suggestions,
Hopefully the admin will send the same technician to work. Anyway, we are very satisfied with today’s service.
Thank you
Nur Izzati profile picture
Nur Izzati
1 year ago
Customer service was really good. Cockroaches are noticeably dwindling.
We definitely add more services from them
Putranda Ruslan profile picture
Putranda Ruslan
1 year ago
Detailed inspection. All the hot spots have set traps for the roaches, here’s hoping it’ll work.
The service provided by Nomobug technicians is good. All technicians who come are very ethical and careful. Provide explanations every time before starting the service. For improvement, it is hoped that there will be no manholes ‘overlooked’ in the first service. Because this will affect the quality of Nomobug services and the cockroaches will still be there. Thank you.
A good experience.your staff (Faris) has dine a great job in explaining the Dos n Don’t s to improve my house conditions.
ng Rong profile picture
ng Rong
1 year ago
Very detailed and very professional! Highly recommend this company! If anyone is looking for pesticide for their house.. please consider them so attentive and first session don’t see any of those nuisance insects!
Muhammad Rusydi profile picture
Muhammad Rusydi
1 year ago
The best, after doing it once a lot of cockroaches come out and it seems to have decreased. Waiting for the results for the second & last session.
Hazimah Ahmad profile picture
Hazimah Ahmad
1 year ago
Good service
Lim Desmond profile picture
Lim Desmond
1 year ago
Professional service. Can see the difference before and after.
Lo Bell profile picture
Lo Bell
1 year ago
The service is good, and the staff is also ok. Every corner is sprayed with medicine.
Azarini Abidin profile picture
Azarini Abidin
1 year ago
En Faiz was very professional and knowledgeable. He came on time, explained in detail and did everything in a flash. Awesome service! Hope to get En Faiz if i have pest problem again in the furure.
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Redzuan Redza
2 years ago
Great service! The personnel assigned was very courteous and thorough in his work. He explained and walked through the whole process clearly and and answered questions that we had satisfactorily. Would not hesitate to recommend their service! 👍🏼
Afiq Zamanhuri profile picture
Afiq Zamanhuri
2 years ago
The service is great. I rented an apartment beside waste chamber, for 2 years being spraying consistently but to no avail. But this service clear the root problem by give bait to main points around the house so that even the little ones baited.
imran hazim profile picture
imran hazim
2 years ago
Encik Y.. is an honest guy, spray all 3 storey house inside and outside and has a quarter of content spray bottle. Deducting 1 star for late arrival.
mohd suhaimi profile picture
mohd suhaimi
2 years ago
Very good service
Intan Zakaria profile picture
Intan Zakaria
2 years ago
Yusup was really helpful and professional and he went an extra mile to remove a dead bird from thr ceiling.
Sabreena Khad profile picture
Sabreena Khad
2 years ago
Very friendly and clear instructions was given before the procedure.
Yati Yati profile picture
Yati Yati
2 years ago
Satisfied with service given. Explanation given by the staff.
syahieda che mid profile picture
syahieda che mid
2 years ago
Spray Provecta – really effective…
Ungku Z profile picture
Ungku Z
2 years ago
Hospitality. Arrive on time for the appointment. Satisfactory service
Iman Zairul profile picture
Iman Zairul
2 years ago
My first time using pest control. Managed to remove ants for 1 year . Im using them again
Farida Aswan profile picture
Farida Aswan
2 years ago
They are very knowledgeable about all types of pests and also very helpful. The technician even helped me spray lizard repellent inside and outside my house because I was really afraid of them. I’m very happy with the service they provided.
I’ve been using nomobug service ie: general pest control for our house since VP. Good service with atrractive promo deals.
Yong Han Chung profile picture
Yong Han Chung
3 years ago
Best service, the technician was very helpful and friendly. They did a wonderful job and gave me reassurance that the cockroaches will not come back anymore. Most importantly they used chemicals that are not dangerous to children ! Would recommend this service especially for families
amir arshad profile picture
amir arshad
3 years ago
Is my 2nd time after more than a year if not mistaken. Had experience with many companies before but doesn’t take too long the ants come again for like few weeks until i found them.Good service, effective and will consider to subscribe their service in future .Good explanation by their staff yuvan. 👍🏻👍🏻👍🏻👍🏻👍🏻
zarina manan profile picture
zarina manan
3 years ago
All good very efficient..appointment in time .. thank you for the service

FAQ

Almost always through one of nine entry points: uncapped drainage holes, the eave gap at the gable wall, AC condensate piping, the cable conduit at the meter box, the kitchen sink overflow and dry floor traps, gaps behind built-in cabinets, the wet-kitchen extractor hood, broken roof tiles after monsoon, and the gap under the main door. Roof rats only need an opening the size of a 20-sen coin.
 
A young roof rat passes through about 12 mm — the diameter of a 20-sen coin. Adults manage 20 to 25 mm. Norway rats need 25 to 30 mm but will chew softer materials around a smaller hole until it fits. Rule of thumb: if you can push the tip of your little finger through, a rat can too.
 
Yes — Norway rats are strong swimmers and routinely move through urban drainage networks in KL and Selangor. They come up through uncapped manholes, through the floor trap when the water seal evaporates, and occasionally through a long-unused toilet U-bend. The single biggest contributor is a guest-bathroom floor trap that nobody uses.
 
Because the hole you blocked was the visible one. Rats follow established travel routes and one shared corridor can have three or four access points. Block only the visible one and the rats use the next. A real seal-up is a full perimeter inspection followed by sealing every entry above 12 mm at the same time.
 
Steel wool packed into the gap, then sealed over with marine-grade silicone or expanding foam. For larger openings, galvanised hardware cloth (19-gauge / 6 mm aperture). Plastic mesh, sponge, and ordinary silicone all get chewed through.
 
After. Sealing first traps live rats inside the cavity or ceiling. They die in the wall and you spend 2 to 3 weeks living with the smell. Bait the colony, give it 7 to 10 days, confirm movement has stopped, then seal everything on the same day.
 
Not by much. New developments often have unsealed AC conduit, sloppy cable gland work at the meter box, and gaps around water-pipe penetrations. Older terrace houses have settled gaps and dried-out floor traps. Both age ranges have entry points — just different ones.
 
If you’ve heard one rat and you can clearly see the single hole it’s using, plug it with steel wool and silicone and watch for a fortnight. If you have noise in more than one part of the house, droppings in two or more rooms, or chew marks on cabinetry that has been chewed at twice, you have multiple corridors and a full perimeter inspection is faster and cheaper than the round you’re about to start.

Plugged one hole and the rats are still here?

Free entry-point inspection. No deposit, no obligation. Rat treatment from RM299.

Send us a WhatsApp with a photo of the holes you’ve found so far. We’ll tell you what’s likely missing. Same-day reply Mon–Sat.

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