How Cockroaches Enter Apartments in KL High-Rise Buildings

4.9 · 600+ Google reviewsBy Yusof Izzat, Lead Pest Control Technician  ·  Updated 14 June 2026  ·  7 min read
A residential high-rise apartment tower in Kuala Lumpur — height does not keep cockroaches out
Photo by Pexels

 

Cockroaches don’t climb 15 storeys of bare wall to reach your kitchen. They ride the building’s own plumbing and rubbish chutes. The single most important thing to understand about a high-floor condo is this: a German cockroach colony can spread from one unit to the units directly above and below within a few weeks through a shared plumbing riser — which means your floor number gives you almost no protection. People assume the 18th floor is too high for lipas. The lipas were never coming from the ground.

How They Actually Reach a High-Floor Unit

There’s a comfortable myth that high-rise living puts you above the pest problem. It doesn’t. A 30-storey tower is not 30 separate houses stacked up — it’s one structure threaded top to bottom with continuous vertical channels, and every one of those channels is a corridor a cockroach can walk.

Think about what runs the full height of your building without a break: the kitchen and bathroom plumbing stacks, the electrical and data risers, and the rubbish chute. All of them are dark, warm, slightly humid, and in the case of the chute, smell permanently of food. That is close to a cockroach’s idea of a perfect highway. They move up and down it and slip into individual units through the gaps where pipes and cables pass through the wall.

And then there’s the shortcut almost nobody counts: the lift, the staircase, and your own grocery bags. A German cockroach hitchhiking in a cardboard box from the supermarket doesn’t care that you live on the 22nd floor. It rode the lift up with you.

Two Species, Two Very Different Routes

Close-up of a German cockroach — the small light-brown species that breeds indoors and spreads between apartment units
Photo by Pexels

 

Which cockroach you’re seeing tells you exactly how it got in. Two species turn up in KL apartments, and they take completely different roads.

  • The German cockroach — small, light tan, about the length of your thumbnail, the ones that scatter when you switch the kitchen light on. This species lives indoors and breeds indoors. It rarely comes up from the drain. It arrives inside something — a grocery box, a used microwave, a delivered parcel — or it walks across from a neighbouring unit through the shared kitchen wall. One female carries an egg case holding 30 to 40 young, so a couple of hitchhikers become a cabinet full in a month or two.
  • The American cockroach — big, reddish-brown, the one that occasionally flies and makes everyone in the room stand on a chair. This one comes up from the wet world: storm drains, sewer lines, the bathroom floor trap. In a high-rise it travels up the plumbing stack and emerges through a floor trap whose water seal has dried out.

This matters because the fix is different for each. If you’re not sure which one you have, the German vs American cockroach guide has a 30-second test. One important biology note while we’re here: cockroaches have no queen and no organised nest the way ants or termites do. They simply gather wherever it’s warm, dark and tight — behind a cabinet hinge, under the fridge motor — which is why you treat the harbourage, not a single central point.

The Building Itself Works Against You

Facade of a modern apartment building with stacked balconies — units share continuous plumbing and service risers
Photo by Pexels

 

Here are the parts of a condo that quietly help cockroaches, none of which you’ll find on the floor plan the developer showed you:

  • Boxed-in plumbing risers. The pipework behind your kitchen and bathroom cabinets is shared with the unit above and below. The gaps where it passes through the slab are rarely sealed. A German cockroach flattens to pass through a gap about 1.5mm wide — the edge of a coin — so those gaps are open doors.
  • The rubbish chute. A vertical food-scented tunnel running the height of the block, with a hopper door on every floor. If the doors don’t seal or the chute isn’t cleaned, it breeds and distributes cockroaches to every level at once.
  • False ceilings and service ducts. The void above your bathroom ceiling often connects to the common corridor and the next unit. Cockroaches travel it unseen.
  • Bin rooms and the basement. Ground-level rubbish collection and wet basement car parks are where American cockroaches breed before heading up the stacks.

The point isn’t that your building is badly built. Most aren’t. It’s that an apartment is a connected system, and a pest problem in a connected system is never fully a single-unit problem. The German cockroach allergens these colonies produce are also a known asthma trigger, which the Ministry of Health flags in its environmental health guidance — one more reason not to let a chute-fed colony settle in.

Why Treating Only Your Unit Doesn’t Hold

This is the part most people learn the expensive way. You bait your unit, it goes quiet for two or three weeks, and then they’re back — and you assume the treatment failed. It didn’t. The colony in the shared riser or the untreated unit next door simply pushed new arrivals through once the first wave was gone.

A clean, well-kept unit sitting next to a problem unit will keep getting visitors no matter what you do inside your own four walls. That’s not a knock on your housekeeping. It’s just plumbing.

“I rented an apartment beside waste chamber, for 2 years being spraying consistently but to no avail. But this service clear the root problem by give bait to main points around the house so that even the little ones baited.”

— Afiq Zamanhuri. Two years of spraying an apartment next to the waste chamber, no result. The location was the problem, not the cleaning — and baiting the right points is what finally settled it.

A recent job in a Cheras condo — 12th floor, customer had been told for years that high floors don’t get lipas. Small German cockroaches behind the kitchen cabinet, getting worse every month. We traced it to an unsealed gap around the sink waste pipe shared with the stack. Baited the harbourage, sealed the pipe gap, and flagged it for the management because two units below had the same thing. Their floor never mattered. The riser did.

— Job notes, Nomobug field team

This is also why cockroaches keep coming back after spraying in apartments specifically — spray clears the surface you can see and never touches the source feeding the unit. And it’s the same reason a spotless condo can still have a cockroach problem: the variables that matter are mostly outside your unit.

What Actually Keeps Them Out

Running water from a kitchen tap — keeping floor-trap U-bends full blocks the most common drain route into a unit
Photo by Pexels

 

You can’t reseal the whole building, but you can shut your unit’s doors and treat what’s inside. The order matters.

Seal your side of the shared paths

  • Pack steel wool or sealant into the gaps where pipes and cables pass through the wall under the kitchen sink and behind the cabinets.
  • Screen every floor trap with a stainless mesh cover — about RM10 each, and it blocks most American cockroach visits from the stack.
  • Run water down every drain weekly, especially in a guest bathroom or laundry area you rarely use. A dry U-bend is an open pipe straight from the riser.
  • Check the seal on your rubbish chute hopper door if your unit has one on the wall.

Treat what’s already inside

  • Provecta gel bait (BASF’s professional, family-safe range) placed as pea-sized dots in the harbourage — inside cabinet hinges, behind the fridge, under the stove. No spray near the bait; the smell ruins it and just scatters the colony.
  • Three short visits over 14 days — day 0, day 7, day 14 — to catch new young as they hatch. No need to move out for any of it.

One thing after treatment: don’t mop or wash along the wall edges for a couple of weeks. That strip is exactly where the residual sits, on the insect travel paths, and mopping it off resets the job. Specifically, leave these three zones alone: the floor along the inside of walls, the kitchen floor strip closest to the walls, and the floor along the outside walls. The middle of the room is fine to mop as normal — only the wall-adjacent edge is off-limits.

For a condo where several units are affected, the only durable fix is a building-wide treatment co-ordinated through management — every unit on the stack on the same day, so there’s no untreated neighbour left to restart it. Nomobug’s general pest control runs the 3x plan at RM499 with a written warranty, and we’ll talk to your JMB or building manager if a block-wide job makes more sense than one unit at a time.

Lipas in your condo, no matter the floor?

WhatsApp us a photo and we’ll quote — general pest control from RM299, 3x condo plan RM499 with warranty. A 50% deposit or ATOME holds your slot.

Send us a WhatsApp with a photo of what you’re seeing. Same-day reply Mon–Sat.

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When NOT to Call a Pest Control Company

Honest answer first: not every cockroach sighting in a condo needs a paid treatment. Don’t call if:

  • You’ve seen one or two big shiny American cockroaches every couple of weeks and nothing else. Fill and screen the floor traps, run water down them weekly, and watch for a fortnight. That’s almost always a drain visitor, not a colony.
  • You brought home a single cockroach in a grocery box and binned the box straight away. Place one gel bait dot at the back of each kitchen cabinet and monitor — most don’t establish.
  • You’re a renter and your tenancy puts pest control on the landlord or building management. Report it in writing first and let them arrange the block-level treatment.

Call when you’re seeing the small light-tan German cockroaches in daylight, finding droppings in more than one cabinet, or the problem keeps returning after you’ve tried baiting yourself. That combination means a breeding colony with a source you can’t reach from the shelf. If you want to check what any operator is actually spraying before you book, the Department of Agriculture publishes the registered-pesticides list.

WhatsApp us a photo of what you’re seeing and we’ll quote on the spot — a 50% deposit or ATOME holds your slot. Our Cheras, KL, Ampang and Petaling Jaya teams cover most of the high-rise belt across the Klang Valley.

CUSTOMER REVIEWS

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Raja Rethnam profile picture
Raja Rethnam
2 months ago
Hi, i WhatsApp for assistance, Great, trying to help effectively ,tq👍
nur hidayah Yusoff profile picture
nur hidayah Yusoff
2 months ago
Hafiz’s service was excellent, efficient, and well-organized, covering every critical location from the kitchen, toilet, bedroom, and living room. He explained the function of gel bait and Provcta.
I’m giving him a 5-star rating.

Overall, from the last two visits, I found many spots/nests. The gel bait and Provcta were very impressive. The effect was very noticeable; the cockroaches were no longer visible in the kitchen. There were fewer in the living room. Today was my last visit for baiting and spraying. Hopefully, there will be no more cockroaches after this, God willing.

Highly recommended!
Nurul Najihah profile picture
Nurul Najihah
2 months ago
Best service. From the many cockroaches, now it has reduced and is cockroach-free. All the staff are nice and efficient
Iffah Ahmad profile picture
Iffah Ahmad
2 months ago
Good explanation from Encik Izzat… Clear and satisfied with the service provided.
UPDATE REVIEW:

Nomobug has just completed their second service at my home, and once again I’m extremely impressed. They carried out contingency recurring control twice, especially targeting ants and cockroaches, and I really appreciate how they honor their warranty with such professionalism. The overall appointment scheduling and service management were smooth and reliable, which makes me feel very secure and well taken care of.

I’m very satisfied with the results and would highly recommend Nomobug to anyone looking for thorough pest control. Once my current contract finishes, I will definitely be renewing it.

It’s also worth highlighting that the same technician, Faris, has been consistently handling my house. He is punctual, polite, and highly professional. After completing the treatment, he provided a detailed report outlining his findings and preventive actions, even showing me examples of the control measures implemented. This level of transparency and care is rare, and I truly value it.

Overall, Nomobug continues to exceed my expectations—reliable, professional, and trustworthy.

4 MONTHS AGO:

I recently engaged Nomobug Servis Pest Control for a comprehensive treatment targeting cockroaches, ants, rats, common house geckos, and centipedes. They covered both the interior and exterior of my home—including my car—which was a huge plus.

The first service focused on prevention and control, and I was thoroughly impressed. The technician, Faris, was punctual, polite, and highly professional. He took the time to explain each step of the process—from inspection to recommending suitable control measures—and his work was exceptionally clean and tidy.

After completing the treatment, Faris provided a detailed report outlining his findings and the preventive actions taken and even showed me examples of the control measures implemented. I truly appreciated the transparency and care.

Overall, I’m very satisfied with their service and would confidently recommend Nomobug to anyone looking for reliable and thorough pest control.
Ann profile picture
Ann
7 months ago
Appreciate izzat help in clearing the bug.
Izzat handled it efficiently and professionally. Your quick response and technical skills really made the process smooth. Great teamwork and problem-solving!
Roger Banat profile picture
Roger Banat
8 months ago
The staffs are very friendly and helpful. They willing to explain further if any questions I am asking. Highly recommended. Importantly, the cockroaches issue has been resolved.
Isma Dasiuk profile picture
Isma Dasiuk
9 months ago
I’ve come across this company on Facebook and they have responded very promptly and professionally. They keep following up from time to time until I was free to engage their service. I like the persistence. I bought the RM490 package and they came 3 times over the period of 3 months. Now my house has no more cockroaches at all! I am so impressed. Their service is also very atas and staff all friendly and professional. I would recommend anyone looking for pest control service to use this company. This is not a paid ad, I’m really a genuine client who actually did use their service. Please contact me on my Google account if you need to ask more questions.
Nur Ammira Haris profile picture
Nur Ammira Haris
12 months ago
Staff named Izzat carries out their duties meticulously
Ilya Suhaidi profile picture
Ilya Suhaidi
12 months ago
The explanation given was good and the process was smooth and thorough too. Highly recommend
Mahsuri Ahmad profile picture
Mahsuri Ahmad
12 months ago
Best service….many advices and suggestions given to overcome cockroach breeding problems.
Almost all places are sprayed.
Suggestions,
Hopefully the admin will send the same technician to work. Anyway, we are very satisfied with today’s service.
Thank you
Nur Izzati profile picture
Nur Izzati
12 months ago
Customer service was really good. Cockroaches are noticeably dwindling.
We definitely add more services from them
Putranda Ruslan profile picture
Putranda Ruslan
12 months ago
Detailed inspection. All the hot spots have set traps for the roaches, here’s hoping it’ll work.
Wan Hasitinaziah profile picture
Wan Hasitinaziah
12 months ago
The service provided by Nomobug technicians is good. All technicians who come are very ethical and careful. Provide explanations every time before starting the service. For improvement, it is hoped that there will be no manholes ‘overlooked’ in the first service. Because this will affect the quality of Nomobug services and the cockroaches will still be there. Thank you.
A good experience.your staff (Faris) has dine a great job in explaining the Dos n Don’t s to improve my house conditions.
ng Rong profile picture
ng Rong
12 months ago
Very detailed and very professional! Highly recommend this company! If anyone is looking for pesticide for their house.. please consider them so attentive and first session don’t see any of those nuisance insects!
Muhammad Rusydi profile picture
Muhammad Rusydi
1 year ago
The best, after doing it once a lot of cockroaches come out and it seems to have decreased. Waiting for the results for the second & last session.
Hazimah Ahmad profile picture
Hazimah Ahmad
1 year ago
Good service
Lim Desmond profile picture
Lim Desmond
1 year ago
Professional service. Can see the difference before and after.
Lo Bell profile picture
Lo Bell
1 year ago
The service is good, and the staff is also ok. Every corner is sprayed with medicine.
Azarini Abidin profile picture
Azarini Abidin
1 year ago
En Faiz was very professional and knowledgeable. He came on time, explained in detail and did everything in a flash. Awesome service! Hope to get En Faiz if i have pest problem again in the furure.
Redzuan Redza profile picture
Redzuan Redza
1 year ago
Great service! The personnel assigned was very courteous and thorough in his work. He explained and walked through the whole process clearly and and answered questions that we had satisfactorily. Would not hesitate to recommend their service! 👍🏼
Afiq Zamanhuri profile picture
Afiq Zamanhuri
2 years ago
The service is great. I rented an apartment beside waste chamber, for 2 years being spraying consistently but to no avail. But this service clear the root problem by give bait to main points around the house so that even the little ones baited.
imran hazim profile picture
imran hazim
2 years ago
Encik Y.. is an honest guy, spray all 3 storey house inside and outside and has a quarter of content spray bottle. Deducting 1 star for late arrival.
mohd suhaimi profile picture
mohd suhaimi
2 years ago
Very good service
Intan Zakaria profile picture
Intan Zakaria
2 years ago
Yusup was really helpful and professional and he went an extra mile to remove a dead bird from thr ceiling.
Sabreena Khad profile picture
Sabreena Khad
2 years ago
Very friendly and clear instructions was given before the procedure.
Yati Yati profile picture
Yati Yati
2 years ago
Satisfied with service given. Explanation given by the staff.
syahieda che mid profile picture
syahieda che mid
2 years ago
Spray Provecta – really effective…
Ungku Z profile picture
Ungku Z
2 years ago
Hospitality. Arrive on time for the appointment. Satisfactory service
Iman Zairul profile picture
Iman Zairul
2 years ago
My first time using pest control. Managed to remove ants for 1 year . Im using them again
Farida Aswan profile picture
Farida Aswan
2 years ago
They are very knowledgeable about all types of pests and also very helpful. The technician even helped me spray lizard repellent inside and outside my house because I was really afraid of them. I’m very happy with the service they provided.
I’ve been using nomobug service ie: general pest control for our house since VP. Good service with atrractive promo deals.
Yong Han Chung profile picture
Yong Han Chung
2 years ago
Best service, the technician was very helpful and friendly. They did a wonderful job and gave me reassurance that the cockroaches will not come back anymore. Most importantly they used chemicals that are not dangerous to children ! Would recommend this service especially for families
amir arshad profile picture
amir arshad
3 years ago
Is my 2nd time after more than a year if not mistaken. Had experience with many companies before but doesn’t take too long the ants come again for like few weeks until i found them.Good service, effective and will consider to subscribe their service in future .Good explanation by their staff yuvan. 👍🏻👍🏻👍🏻👍🏻👍🏻
zarina manan profile picture
zarina manan
3 years ago
All good very efficient..appointment in time .. thank you for the service

FAQ

Yes — height is not protection. A unit on the 20th floor and a unit on the ground floor share the same vertical plumbing stacks, electrical risers and rubbish chute. Cockroaches use those internal channels to move between floors, so a high-floor condo is just as exposed as a landed house. The German cockroach in particular breeds indoors and spreads unit to unit regardless of how high you are.
Mostly from the inside, not by climbing the outside wall. Buildings are stacked with continuous vertical channels — kitchen and bathroom plumbing risers, electrical and data conduit, and the rubbish chute. Cockroaches travel up and down these warm, dark, food-scented corridors and slip into units through gaps around the pipes. They also hitchhike up in grocery boxes, second-hand furniture and the lift, which shortens the journey to nothing.
None. There is a common belief that the higher you go the fewer pests you get, but pest control records from high-rise buildings show German cockroaches established on the top floors as often as the bottom. The species lives indoors and travels through the building’s own infrastructure, so floor number makes very little difference once a colony is in the stack.
Seal your side of the shared paths and bait your own harbourage. Fill the gaps around pipes under the sink and behind the kitchen cabinets with steel wool or sealant, screen the floor traps, and run water down every drain weekly so the U-bends stay full. Gel baiting inside your unit handles anything that does get through. If several units in the block are affected, the real fix is a building-wide treatment co-ordinated through management — one treated unit beside an untreated one gets reinfested.
Constantly, in apartments. The wall between two units is rarely sealed where pipes and cables pass through, and the boxed-in plumbing behind your kitchen cabinets connects to the unit above and below. A German cockroach can flatten its body to pass through a gap about 1.5mm wide — roughly the thickness of a coin’s edge — so the small openings around conduit are wide open doors to them.
Cleanliness controls food crumbs, which is only one of the things cockroaches need. In a condo the bigger factors are shared drainage, the rubbish chute, and neighbours — none of which you control by mopping. New buildings are not exempt either: construction leaves gaps around services, and the first residents often bring German cockroach egg cases in with grocery cardboard and second-hand appliances.
Sometimes, if the problem is caught early and your unit is the source. But when the colony is living in the shared riser or the neighbour’s unit, treating yours alone buys a few clean weeks before they push back through. That’s why Nomobug’s condo jobs pair gel baiting with sealing the entry points, and why the 3x plan — three visits within 14 days — works better than a single spray that the building keeps undoing.
If you’ve seen one or two of the big shiny cockroaches (the American kind) every couple of weeks and nothing else, that’s usually a drain visitor — fill and screen the floor traps and watch for two weeks before spending money. Call when you’re finding the small light-tan German cockroaches in the daytime, spotting droppings in multiple cabinets, or the problem keeps returning after DIY. That pattern means a breeding colony, which shelf baits rarely finish on their own.

Lipas in your condo, no matter the floor?

WhatsApp us a photo and we’ll quote — general pest control from RM299, 3x condo plan RM499 with warranty. A 50% deposit or ATOME holds your slot.

Send us a WhatsApp with a photo of what you’re seeing. Same-day reply Mon–Sat.

WhatsApp us